FAQ


Where is the store based?
Tallahassee, FL

What is this store's return and exchange policy?
LVCP Apparel team will review replacement/return requests for the following issues: faulty product such as a hole in a product, a print error by LVCP Apparel relating to quality or incorrect image if it is LVCP Apparel's fault. To receive a replacement you are required to provide a photograph so we can review the issue.
LVCP Apparel is not responsible for incorrectly provided addresses that result in lost or misdirected packages. If packages are returned to us for any reason and need to be reshipped there is a $10 reshipment fee AND the cost of the shipment. Size exchanges or general returns/exchanges are not the responsibility of LVCP Apparel and customer must resubmit and pay for this type of order. LVCP Apparel is not responsible for 3rd party delivery delays or lost packages. LVCP Apparel will provide a tracking when available but it is up to the customer to track down or contact local postal service to track any lost or delayed packages.

Do you accept orders placed outside of the US?
We sure do!

How long will it take to receive my order?
Once ordered most deliveries take anywhere from 7 to 21 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

How do I pay for my order? Is it secure?
The Shopify checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Shopify has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or Message Us which is a live feature for a rapid response.